Detailed Business Process Model Description : Manage Off Cycle Bill for External And Miscellaneous Description : 3.6 Update Bill Segment(s) to Pending Cancel

3.6 Update Bill Segment(s) to Pending Cancel
See Manage Off Cycle Bill for External And Miscellaneous Page 3 on page 2-4 for the business process diagram associated with this activity.
Actor/Role: CC&B
Description: When the CSR or Authorized User requests Initiate Cancel, the system updates the Bill Segment(s) to Pending Cancel.

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