See Manage Off Cycle Bill for External And Miscellaneous Page 4 on page 2-5 for the business process diagram associated with this activity.Actor/Role: CSRDescription: The CSR or Authorized User may add Service Agreement related Bill Messages for a given Bill Segment(s). The CSR or Authorized User may also add Bill Messages at the Account Level. The CSR or Authorized User adds these Bill Message(s) for an online Bill.
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